Not every document will pass the strict scrutiny of the compliance department. The most universally accepted form of proof is a recent utility bill, such as an electricity, gas, or water bill. This bill must be dated within the last three months and clearly show your full name and the exact address you registered on your account. Mobile phone bills are also accepted, but they must be from a post-paid plan, not a pre-paid one, as pre-paid plans do not always link to a fixed address.

Bank statements are another excellent option, provided they are issued by an Australian financial institution. The statement must show your residential address, not a post office box. If you live in a remote area and do not receive traditional utility bills, you can use a council rates notice or a lease agreement registered with a real estate agency. These documents carry the same weight as utility bills, provided they are current and clearly legible.

It is important to note that driver’s licenses are not accepted as proof of address in this specific context. While a driver’s license proves your identity, it does not always reflect your current residential address, especially if you have moved recently. The casino requires a document that explicitly ties you to the address you provided at registration. Therefore, always have a backup document ready, such as a recent bank statement, in case your primary utility bill is rejected for any reason. For players who have used a pokie surf bonus code, ensuring your documents match your registration details exactly is the fastest way to unlock the offer without unnecessary back-and-forth.